Returns & Exchanges
At Sea Shepherd, we want you to be completely satisfied with your sustainable fashion purchase while supporting marine conservation. If your item isn't the perfect fit, you can return or exchange any unworn apparel within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original eco-friendly packaging, ensuring all tags remain attached and the garment is in its original condition.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Refund Processing
Once our crew receives and inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing